Edmissa docs

Configure Edmissa

Set up the workspace settings that shape student recruitment workflows.

Configuration defines how your Edmissa workspace behaves. Admins should set up configuration before the team depends on daily workflows.

Setup overview

Plan the first setup pass before the team starts daily work.

General settings

Set the agency profile, contact details, website, address, and country.

Appearance

Customize logos, colors, typography, layout, theme mode, and advanced appearance settings.

Country and region configuration

Decide which settings need to change by market or operating region.

Users, roles, and permissions

Manage user accounts, role profiles, access levels, and data scope.

Locations

Set up branches or offices used for ownership, access, and reporting.

Number Formatting

Configure the reference numbers created for student profiles, applications, Leads, documents, tasks, and approvals.

Lead Sources

Track where Leads come from so teams can filter and report on source quality.

Universities

Browse QS World University Rankings 2025 reference data for student application planning.

Pipelines

Create the application workflow that users follow from start to outcome.

Pipeline stages

Configure the rules, requirements, approvals, access, and notifications inside each stage.

Pipeline form management

Choose which form template appears at each stage and for each role.

Checklists

Create repeatable task lists for stage work and application follow-up.

Form templates

Design the forms users see when they collect student and application details.

Fields

Create the student and application fields used in forms, filters, and reports.

Document types

Define the file categories your team collects and reviews.

Storage settings

Configure storage providers, upload rules, usage monitoring, and connection tests.

Notifications

Control when users are notified about workflow and task activity.

Notification Templates

Create and edit the messages Edmissa sends for notification events.

Integrations

Connect external tools and channels when supported by your workspace.

Automation

Set up repeatable actions that reduce manual follow-up.

SLA and Business Hours

Set timing expectations, business hours, and breach review for student agency work.

Security and audit

Review access, account protection, and activity history settings.

Password Policies

Set password strength, length, character requirements, and reuse rules for user accounts.

Session Policy

Configure timeout warnings, session limits, and extra checks for sensitive actions.

API Access

Manage tokens for approved external tools and integrations.

Rate Limits

Monitor active limits, blocked identifiers, cleanup, and approved reset actions.

Audit Logs

Review activity history, investigate changes, and export filtered audit results.